Otdmel Caterpillar Sofa Microfiber Leather

Frame:

1.6063 aluminum alloy.

2.Super-weather-resistant powder coating.

3.Extruded aluminum tubing.

Cushion Fabric:

1.Material: 100% solution dyed Olefin.

2.UV lightfast rating of 2,000 hours.

3.Exceeds 50,000 double rubs.

4.Water, mold, mildew, and stain resistant.

5.Bleach cleanable.

Cushions:

1.Seat Cushion: Memory foam, high resiliency foam.

2.Back Cushion: Blown polypropylene fiber, DWR nano protective barrier.

Shipping And Distribution

Orders are processed within 48 hours, excluding weekends and public holidays. During peak periods, due to high order volumes, processing times may be extended. Packages will be received within 2-7 business days after shipment.

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.

365 Day Returns

We’ve been very thoughtful in every detail of the design and construction of our products to ensure that you’re totally satisfied with your purchase. We back our products with industry-leading warranties to ensure our customers can purchase with peace of mind. Within 365 days of delivery, we offer returns for the following collections that will incur a 20% return fee plus the cost of return shipping.

Return Details

We are only able to accept seating and soft goods returns on undamaged, unmodified products. We are only able to process refunds to the original source of payment，PayPal refunds may take up to 48 hours，Credit card refunds will take around 7-14 business days. If it is approved, we will process the refund in 1-3 business days. Shipping and handling charges are generally non-refundable unless the return is due to an error on our part，The time it takes for refunds to be processed and appear in your account can vary depending on your payment method and provider.

Return Process

To initiate a return, just email us at support@furnzo.com.  

Your merchandise will be inspected and the appropriate refunds will be issued. Exchanges are treated the same as returns. Our team takes great pride in working with our customers to ensure a quick and efficient resolution to any return request. 

Before returning the product(s) to us at your own cost, we ask that you include confirmation of your order so that we can process your refund.To ensure a successful return, please make sure that your piece is in as-new condition, and that you have the original packaging on hand.